Shipping Policy (UK Only)

📍 Shipping Destinations

We currently ship within the United Kingdom only.
International shipping is not available at this time.

📦 Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an email confirmation once your order has been dispatched.

🚚 Shipping Methods & Delivery Times

Royal Mail Tracked 48 (Standard Delivery)

Delivery time: 2–3 business days
Fully tracked
Cost: calculated at checkout

Royal Mail Tracked 24 (Express Delivery)

Delivery time: 1–2 business days
Fully tracked
Cost: calculated at checkout

Delivery times may vary during busy seasons such as Black Friday and Christmas.

💳 Shipping Costs

Shipping fees are automatically calculated at checkout based on:

Service selected
Order weight and size

We work to keep shipping as affordable as possible for our customers.

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via email.
You can use this link to follow your parcel’s journey.

🏠 Missed Deliveries

If you miss a delivery, Royal Mail will leave a card with instructions on:

How to arrange a re-delivery
How to collect from your local Delivery Office

❗ Lost or Delayed Parcels

If your parcel has not arrived within:

7 business days for Tracked 24
10 business days for Tracked 48

please contact us at: [your email]
We will investigate and assist with a replacement or solution.

🛍️ Shipping Address Accuracy

Please ensure your address is entered correctly at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.