Shipping Policy (UK Only)

Shipping Destinations

We currently ship within the United Kingdom only.
International shipping is not available at this time.

Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an email confirmation once your order has been dispatched.

Shipping Methods & Delivery Times

Royal Mail Tracked 48 (Standard Delivery)

Delivery time: 2–3 business days

Fully tracked

Cost: FREE

Royal Mail Tracked 24 (Express Delivery)

Delivery time: 1–2 business days

Fully tracked

Cost: FREE

Delivery times may vary during busy seasons such as Black Friday and Christmas.

Order Tracking

Once your order is shipped, you will receive a tracking link via email.
You can use this link to follow your parcel’s journey.

Missed Deliveries

If you miss a delivery, Royal Mail will leave a card with instructions on:

How to arrange a re-delivery

How to collect from your local Delivery Office

Lost or Delayed Parcels

If your parcel has not arrived within:

7 business days for Tracked 24

10 business days for Tracked 48

please contact us at: icastuk23@gmail.com
We will investigate and assist with a replacement or solution.

Shipping Address Accuracy

Please ensure your address is entered correctly at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.